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Our Process

RSP – We are a commercial painting company.  Our main headquarters / shop is located in Scranton, Pennsylvania, and We have a sales office located in Atlantic City, New Jersey.  We provide commercial painting & industrial painting services to clients in all 50 states.

This business venture was started in 1999 with two employees, a van, and a used paint sprayer. We worked every day, every night, every weekend, and even some holidays to turn a small local painting company into a company that is now known across the entire USA. We hired and trained our friends & some family members, and We traveled from weeks to months from state to state to complete projects we had landed.  many members of our current staff have been here since day one.  We started, and have never stopped building strong relationships with clients in all industries across the USA. We learned early on that repeat business, referrals, and word of mouth were our main keys to success.  We follow the same work ethics today, and RSP treats every customer like they are our only customer.

Jack Thomas, formed Retail Store Painting (RSP) in 2010. After nearly 10 years of painting several thousand locations for various Fortune 500 companies as a subcontractor, Jack decided to stop subcontracting and start serving his clients directly. The RSP business model is to provide in-house painting crews that travel anywhere in the country to provide exceptional painting services by using subcontractors. This philosophy came first hand by Jack seeing large national companies ruin relationships, and lose large painting contracts with clients due to using some bad subcontractors.

By using only in-house employees that are trained by RSP, we can ensure top quality service, and we can personally manage each and every job. By not using subcontractors, we can be very competitive because there will be no duplications in overhead costs. This also allows a much faster response time to clients needs. Using our teams efficiently and providing 24/7 access directly to Jack himself, RSP provides the highest quality work and the best personal service in the business.

Our mission is to offer the expertise and flexibility of a large national company with the feel and pricing of a small local business. We’ve set up a team of experts with different skills from around the coatings industry to work together to ensure that all projects are tailored to the client’s individual needs. Retail Store Painting will continue to innovate to keep costs competitive, quality at the highest level, and service personal.